Terms of Service

1. Acceptance of Terms

By accessing and using syfTec services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

syfTec provides professional video production equipment and solutions, including but not limited to:

• Video recording and broadcast systems
• Surveillance and security solutions
• Live production equipment
• Media Asset Management (MAM) systems
• Consultation and technical support services

3. User Accounts

3.1 Account Creation

To access certain services, you must create an account. You are responsible for maintaining the confidentiality of your login credentials.

3.2 Information Accuracy

You warrant that all information provided during registration is accurate, current, and complete.

3.3 Business Accounts

B2B business accounts may require additional verification and are subject to specific terms according to commercial agreements.

4. Orders and Delivery

4.1 Quotes and Orders

All quotes are valid for 30 days unless otherwise stated. Orders are confirmed in writing.

4.2 Delivery Times

Delivery times are provided as estimates. syfTec strives to meet these deadlines but cannot be held responsible for delays beyond its control.

4.3 Inspection and Acceptance

Customers must inspect products upon delivery and report any apparent defects within 48 hours.

5. Pricing and Payment

5.1 Prices

All prices are listed in Euros (EUR) or Canadian Dollars (CAD) depending on region, excluding taxes unless otherwise stated.

5.2 Payment Terms

Standard payment terms are:

• Net 30 days for established customers
• Payment upon order for new customers
• 50% deposit for custom orders

5.3 Late Payment

Late payments may incur interest charges at the prevailing legal rate.

6. Intellectual Property

All content on the syfTec website, including text, graphics, logos, images, and software, is the property of syfTec or its suppliers and is protected by intellectual property laws.

7. Warranties

7.1 Product Warranty

Products are covered by manufacturer warranties. Duration and conditions vary by product.

7.2 Service Warranty

We warrant that our professional services will be provided with reasonable skill and care.

7.3 Exclusions

Warranties do not cover:

• Damage caused by misuse
• Normal wear and tear
• Unauthorized modifications
• Force majeure events

8. Limitation of Liability

To the extent permitted by law, syfTec shall not be liable for indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.

9. Termination

We reserve the right to suspend or terminate your access to our services in case of violation of these terms.

10. Governing Law

These terms are governed by the laws of Quebec, Canada. Any disputes will be subject to the exclusive jurisdiction of the courts of Montreal.

11. Modifications

We reserve the right to modify these terms at any time. Changes take effect upon publication on the website.

12. Contact

For any questions regarding these terms, please contact us at:

syfTec
Email: legal@syftec.com
Phone: +1 (514) XXX-XXXX